Contract Maintenance

Bespoke, excellent value for money, coverage levels tailored to suit the customer, available 8am until 8pm, 7 days per week, remote diagnostics, we respond to break-downs extremely quickly, and give technical support within an hour of your call. All contracts managed through our Call Centre, and using our fully trained ex-OEM engineers.

EQUIPMENT MODALITIES

We are specialists in the following modalities of equipment

  • MRI: Magnetic Resonance Imaging
  • CT: Computed Tomography

ENGINEERING RESOURCE

Our engineers are handpicked to ensure we have the best in the industry

  • Engineers only work on equipment that they are fully trained on
  • Experienced OEM engineers with many years of experience
  • National coverage throughout the UK

CONTRACT GUARANTEES

We go above and beyond to ensure our customers total satisfaction

  • Guaranteed minimum uptime of 98%
  • Engineer onsite within 4 working hours, INCLUDING weekends
  • Call centre available 24/7

COVER LEVELS

We offer a full range of cover levels to suit the exact requirements of the customer

  • Bronze, Silver, Gold, & Platinum packages available
  • Bespoke packages which adopt variations to the standard cover levels
  • Evening and weekend coverage as standard

PARTS

We believe that top quality parts are vital in ensuring system uptime

  • Full range of standard parts stocked in our centrally located UK engineering centre
  • Specialist parts delivered next day direct from OEM accredited manufacturers
  • Full warranty on customer purchased parts for Labour Only contracts

COSTS

Our contact prices provide substantial savings, whilst reflecting the quality of service

  • Contracts are competitively priced, significantly less than OEMs
  • Range of payment options available
  • Aggregated pricing options for multiple system contracts

To find out more about Health Imaging Solutions Maintenance Contracts, why not talk to some of our current customers. Please ask for details.